Privacy Policy
How we collect, use, and protect your information
Last updated: March 2026
McFall Media ("we", "us", or "our") respects your privacy. This policy explains how we handle information collected via this website and through interactions with our services.
Information We Collect
We collect information you voluntarily provide, including:
- Name and email address submitted via our contact form
- Phone number, when voluntarily provided via our contact form or spoken to our demo AI line
- Business details (company name, phone carrier, service preferences) submitted during onboarding
- Any messages or questions you send us directly
We also collect standard web analytics data (pages visited, browser type, general location) through analytics tools. This data does not personally identify you.
SMS Communications
SMS Consent: We only send SMS messages to contacts who have explicitly opted in by checking the consent checkbox on our contact form, or who have provided their phone number to our demo AI line for service-related follow-up. We do not send unsolicited text messages.
- SMS messages from McFall Media may include service setup instructions, account updates, and onboarding information.
- Message frequency may vary depending on where you are in the service setup process.
- Message and data rates may apply based on your mobile carrier plan.
- To opt out of SMS at any time, reply STOP to any message we send. To get help, reply HELP.
How We Use Your Information
- To respond to your inquiries and deliver our services
- To send SMS service notifications and account updates when you have opted in
- To improve our website and service quality
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
- SMS consent data and phone numbers are never sold or shared with third parties for marketing purposes.
- SMS delivery requires transmitting your phone number to our licensed SMS service providers (e.g., Twilio) solely for the purpose of sending messages you have consented to receive.
- We may disclose information if required by law or to protect our legal rights.
Data Retention
We retain your information for as long as needed to provide our services or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
- Opt out of SMS at any time by replying STOP
- Request access to or deletion of your personal data
- Withdraw consent for any data use at any time
To exercise any of these rights, email us at support@mcfallmedia.co.
Data Security
We take reasonable technical and organizational measures to protect your personal information. These include:
- Secure HTTPS encryption on all pages of this website
- Access controls limiting who within our organization can view your data
- Use of reputable third-party platforms (Twilio, Stripe) that maintain their own security certifications
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site or services after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this privacy policy? Reach us at support@mcfallmedia.co.